The Law Society of Scotland has actually prompted legal complaints handling body, the Scottish Legal Complaints Commission (SLCC), to focus on its statutory core functions following publication of its draft four-year technique in addition to its budget and yearly prepare for 2016/17.
The SLCC s spending plan was laid before the Scottish Parliament on Tuesday, 23 March.
The expert body for Scottish solicitors has actually also revealed concern about the SLCC s spending plans, explaining a proposed budget rise as extreme.
Lorna Jack, chief executive of the Law Society of Scotland, said: We are delighted to see that the SLCC s draft technique and its 2016/17 yearly plan set out its dedication to producing functional improvements and the resolution of cases at an earlier phase.
The core statutory functions of the SLCC are to act as an entrance for all legal complaints, handle service problems and carry out its statutory oversight responsibilities. It is important that the organisation focuses on these.
Looking at the total image in both the technique and the plan for the next year, we are concerned at the seeming lack of the underlying context for the new strategy. We are unclear why the SLCC has prioritised certain areas of work and while we welcome the reference of delivering early resolution of cases, there is little on how it means to enhance its performance in its core complaints handling function. If you want to know more lender liability you should contact attorneys.
We appreciate the requirement for the SLCC to work in the interests of customers, as we need to likewise do, however it needs to pay equal focus on the legal profession. It is not enough to exclusively focus on building trust among the general public, especially when there is research study to reveal high levels of trust in the legal career general and fulfillment in the work they carry out for customers. For the system to work efficiently, there need to likewise be a building of trust among the legal profession in the SLCC s capability to attend to matters relatively without any bias to any one side.
The Law Society is also crucial of the proposed budget plan for the next 12 months which was laid prior to the Parliament yesterday and has issues about the future sustainability of SLCC funding levels.
Jack said: We put on t promote the 5.9 % budget increase, although it is a minimal decrease from the preliminary proposal for a 6.8 % rise. It seems extreme provided the existing drive to minimize costs and increase performance by many organisations, including ourselves.
We are worried that the proposed spending plan does not seem particularly concentrated on delivering core operational improvements, however is rather being utilized to money discretionary locations of work which sit outwith the principal responsibilities of the SLCC.
Most of the SLCC s financing comes from a levy on solicitors. While the budget plan for this year will use some of the SLCC s reserves, we question the long term sustainability of the SLCC s approach. It appears inevitable that lawyers will be expected to money voluntary and non-core work at the SLCC in future years through more annual increases in the levy.
We have actually set out our concerns in our response to the SLCC s draft yearly plan and spending plan and intend to have additional discussions on this before publication of the SLCC s final method and annual strategy.